Posts tagged marketing
Video: Is your Customer Experience Latina or WASPy?

People: your customer experience is one of the MOST IMPORTANT elements of your business (whether your biz is large or small).

I've been preaching customer experience CX to my clients and at places like General Assembly and SXSW. In the coming I'm going to start sharing with you a specific CX model that makes your customer experience emotional, luxurious, and sticky.

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